Error while trying to Login to a PARTICULAR website
The website is https://groceries.morrisons.com/webshop/startWebshop.do
I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.
I can access my account successfully using Edge.
由 IanM 於 修改
所有回覆 (7)
Hi Ian
What happens when you try to log in? Is there any error message?
Do you use any antivirus or security software on your computer? Which one do you use?
Paul,
The login proceeds no furthey than the attachment already submitted; if I hit 'login nothing happens.
I use Windows Defender & Malwarebytes.
Before sending this response, I deactivated Malwarebytes and the login will still not proceed any further.
You can check for issues with Total Cookie Protection.
This is beyond my technical knowledge / competence - I'm just confused about what I should do.
You can try to disable Enhanced Tracking Protection to see if that has effect.
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
I checked wether the site had Enhanced Tracking Protection - it had. So I turned it OFF for this site.
However, the issue as reported is still happening.