Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Cookies and site data WILL NOT delete

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.
附加的畫面擷圖

所有回覆 (1)

more options

This looks about data in local storage in the main (root) Firefox profile folder (indexedDB; storage\default).

You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題