Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Daily update requests

  • 2 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 Paul

more options

My Mozilla browser has had me download "firefox Installer" daily for the past 6 days. The browser works as is. Is there a problem?

My Mozilla browser has had me download "firefox Installer" daily for the past 6 days. The browser works as is. Is there a problem?

所有回覆 (2)

more options

Hey Arnold, It looks like NordVPN broke Firefox's ability to auto-update. They added Firefox's update url to their block list which confuses Firefox so it keeps asking you to update.

A Reddit user tracked it down to NordVPN being the problem: "Figured it out. When NordVPN "Web Protection" is on, Firefox fails to check for updates from the About menu as well. When "Web Protection" is off, Firefox correctly checks for updates. I surmise that when Firefox fails to check, it assumes that I need an update and gives the original annoying message."

The Web Protection is in the same area as NordVPN's "Threat Protection". It can be found by clicking the Shield icon on the left sidebar of the program. Then click on "Pause" or the slider button to disable it.

Please let me know if that gets rid of the failure to update messages in Firefox.

The Firefox team has already filed a bug with Nord & are getting it escalated so they can fix it asap.

由 NoahSUMO 於 修改

有幫助嗎?

more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題