Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Continuous 'Mozilla Crash Reports' from Firefox

  • 4 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 Grizz952

more options

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting.

MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB

I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue.

    * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report',
    * Default theme is selected, and
    * I don't appear to have any unaccounted extensions or other addons enabled.

Any thoughts and/or additional guidance would be greatly appreciated.

I have a home-built media center (OS: Linux Mint 20.3) utilizing Firefox as the primary browser. This system has run almost flawlessly for many years. Updated to 20.3 in early 2022. Rather suddenly (yesterday) Firefox began repeatedly crashing, displaying 'Mozilla Crash Reports' (example attached). Firefox appears to initiate as expected. However, on display (e.g., Youtube, Facebook, web page, etc.) request, Firefox immediately throws a 'Mozilla Crash Report'. I do not recall any changes to the system that might have generated this condition, and have spend most of today unsuccessfully troubleshooting. MB: Gigabyte F2A85XM-D3H CPU: AMD A-10 5800K APU with Radeon HD Graphics OS: Kernel: 5.4.0.170 generic x86_64bits; on 128MB SSD Firefox for Linux Mint mint-001 - 1.0 (122.0 (64 bit)) RAM: 7 GB I have attempted to follow some of the moz://a Support pages (i.e., "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems"). I have noted that while in 'Troubleshooting mode', Firefox appears to behave as expected, seeming to implicate extensions, themes and/or hardware acceleration. However, under normal Firefox operation enabling/disabling these does not seem to resolve the issue. * Hardware acceleration (on or off) still results in display of 'Mozilla Crash Report', * Default theme is selected, and * I don't appear to have any unaccounted extensions or other addons enabled. Any thoughts and/or additional guidance would be greatly appreciated.
附加的畫面擷圖

被選擇的解決方法

Thanks zeroknight, Changed two 'gfx' files to 'false', and seems to have resolved the issue. There were a couple of page/window crashes, but seems to have settled.

So, by setting two 'gfx' files to 'false'; what have I disabled? Anything critical? As, I clearly can't enable these, what is my best (ultimate) solution? Firefox reinstall (as recommended by cor-el)?

Thanks, Grizz952

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Crash ID: ca613390-c85d-48f5-ad93-2e4780240127 Crash ID: ff9c6222-893d-466f-aec5-100980240126

有幫助嗎?

more options

The crash is in libfreetype so possibly a bad font, try removing fonts until it resolves.

You can partially replicate Troubleshoot Mode by changing gfx.e10s.font-list.shared and gfx.font-list-omt.enabled to false in about:config then restart the browser.

You could also try installing the flatpak version.

有幫助嗎?

more options

You can try Firefox from the official Mozilla server if you currently use a version from the repositories of your Linux distribution to see if it behaves differently.

有幫助嗎?

more options

選擇的解決方法

Thanks zeroknight, Changed two 'gfx' files to 'false', and seems to have resolved the issue. There were a couple of page/window crashes, but seems to have settled.

So, by setting two 'gfx' files to 'false'; what have I disabled? Anything critical? As, I clearly can't enable these, what is my best (ultimate) solution? Firefox reinstall (as recommended by cor-el)?

Thanks, Grizz952

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題