Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

pop3 password disappeared

more options

After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

由 peter.bavington 於 修改

被選擇的解決方法

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Further information: the pop3 server is shown in tools>account settings>server settings but it is not listed in tools>settings>privacy and security>passwords>saved passwords. When I try to 'get all messages' Thunderbird does nothing: no error message, nothing at all. Thunderbird does not ask me to enter a password.

more options

First things first. What are the account settings you are using? Then do you use an anti virus program? What is it?

There is a summary in the troubleshooting information on the help menu that you can copy and paste to make that simpler.

more options

選擇的解決方法

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.