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Lost All Sync Data

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Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

被選擇的解決方法

Solved; I discovered about:profiles and recovered my profile. Still getting the graphical glitches on the latest version of Firefox with MacOS 10.15.7 though.

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

Solved; I discovered about:profiles and recovered my profile. Still getting the graphical glitches on the latest version of Firefox with MacOS 10.15.7 though.