Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Can't sync with iPhone. Can't wait much longer

  • 4 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 Paul

more options

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently. Waiting for a potential answer here, or switching back to Safari in 24h. Thank you !

所有回覆 (4)

more options

Hi

If you sign into your Firefox Account at https://accounts.firefox.com/ do you see both of your devices listed under "Connected Accounts"?

more options

Hi Paul,

No it doesn't. --it is called "connected services" on my page, this is what you were talking about, correct ?

more options

Hi Paul, It did work today ! Thank you, Loic

more options

No problem, glad to hear it is resolved.