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Firefox freezes just after opening it after Windows update

  • 2 回覆
  • 0 有這個問題
  • 5 次檢視
  • 最近回覆由 brunengo

brunengo
brunengo
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Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though.

I'd like to avoid resetting everything and losing all personalizations.

I tried to: disable all add-ons enable the default theme disable hardware acceleration

It still won't start. It freezes, gets stuck with a single tab on the left, no bars visible, everything is gray. Clicking will just start the usual Windows crash dialogs. You can have a look at the screenshot, that's what I see when it gets stuck.

There isn't even a crash registered by Firefox, it just gets stuck on start.

What else can I try you guys? Do you have any ideas?

Thanks.

Hello, so I have this Firefox installation which now freezes just as I open it after upgrading Windows 11 to 22H2. It works fine in Safe Mode though. I'd like to avoid resetting everything and losing all personalizations. I tried to: disable all add-ons enable the default theme disable hardware acceleration It still won't start. It freezes, gets stuck with a single tab on the left, no bars visible, everything is gray. Clicking will just start the usual Windows crash dialogs. You can have a look at the screenshot, that's what I see when it gets stuck. There isn't even a crash registered by Firefox, it just gets stuck on start. What else can I try you guys? Do you have any ideas? Thanks.
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willjoe24421
willjoe24421
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If Firefox is open, you can restart Firefox Troubleshoot Mode from the Help menu: Click the menu button. , click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode

Regards, Will

brunengo
brunengo 提出問題者
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willjoe24421 said
If Firefox is open, you can restart Firefox Troubleshoot Mode from the Help menu: Click the menu button. , click Help, select Troubleshoot Mode and click Restart in the "Restart Firefox in Troubleshoot Mode

Yes, I know, but what I mean is, which steps can I take to try and make it start in normal mode? I've already tried all the usual steps. Is restoring it "to factory" the only way left?