搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox lost ALL my saved logins and passwords!!!

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 jb.2019.usa

more options

Where did all my saved logins and passwords go? Why did Firefox delete all that information? And NO, using about:profiles to check for alternative profiles, etc., does not work! There is NOTHING there! VERY DISAPPOINTED!!! This is going to cost me hours/days to fix, unless I can find out what happened and get all that info back!

Where did all my saved logins and passwords go? Why did Firefox delete all that information? And NO, using about:profiles to check for alternative profiles, etc., does not work! There is NOTHING there! VERY DISAPPOINTED!!! This is going to cost me hours/days to fix, unless I can find out what happened and get all that info back!

所有回覆 (2)

more options

Hi

What were you doing in Firefox before this happened?

Do you have the data synced to copy of Firefox on another device?

more options

Hi Paul, First, thank you very much for reaching out. This happened after my last Firefox update... and no, I don't have Firefox set to sync with / on any other device... Any ideas? Thanks again! JB