Click on the Application Menu button in the upper right corner. Select Bookmarks from the menu you see. Click Manage bookmarks at the bottom of the Bookmarks window. Click Import and Backup from the menu bar at the top of the Library window.

Regards, TG

This is what I tried yesterday but only files from 12/16 forward appear. 12/16 is the date my computer crashed. I need files prior to 12/16. Any way to access them or am I just out of luck?

If clearing the cookies and cache didn't help, you should check your computer for malware. Certain types of malware are known to target Firefox and can prevent it from loading various websites: If you have an antivirus or Internet security program, update its detections database and do a full scan of your system.

Regards, Will

See also:

• https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update