Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Unable to get online on Firefox

more options

I made a couple changes on my Firefox browser in the last few days and I am unable to get online anymore. I made one change to allow Firefox to use information to help improve their product and I also accepted a Bing addition to Firefox which I later removed.

I just want it to work again, but I don't know what to change or what to do.

I made a couple changes on my Firefox browser in the last few days and I am unable to get online anymore. I made one change to allow Firefox to use information to help improve their product and I also accepted a Bing addition to Firefox which I later removed. I just want it to work again, but I don't know what to change or what to do.

所有回覆 (2)

more options

above... allowed Firefox to use information to help improve their product, and I also accepted a Bing addition to Firefox

more options

If you connect to the Internet through a proxy server that is having connection problems, you will not be able to load websites. To check your connection settings in Firefox:

Click the menu button Fx89menuButton and select Settings. In the General panel, go down to the Network Settings section. In the Network Settings section, click Settings…. Change your proxy settings: If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy. If you connect to the Internet through a proxy, compare Firefox's settings to another browser's (such as Internet Explorer — see Microsoft's guide to proxy settings). Close the Connection Settings dialog. Close the about:preferences page. Any changes you've made will automatically be saved.

Greeting, Rachel Gomez