Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Password and Bookmark retrieval help

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

Greetings, My old computer hard drive got damaged and the computer will not startup. I have a new computer. I never knew I could connect my mobile phone to retrieve my bookmarks and passwords, etc. If possible I need to recover my passwords to my Firefox browser on this new computer. I signed into my Firefox account to see if I could locate them. But have no clue if they were there or not. Is it possible for you to send them to my email or mobile phone on file? My new computer is using the IP address, so it should not be an issue to track and verify my IP location with my email address. Thanks, Kenneth McGowan [removed phone# from public]

由 James 於 修改

所有回覆 (1)

more options

All you need to do is connect the new system to the sync. Any data on the servers should find its way to you. Make sure to leave Firefox running until then.