Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Thunderbird mail removal and reinstall

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 Matt

bobnzen
bobnzen
more options

I have ThunderBird 78.13. With Comcast Server. New mail from ebay only goes into my Sent Folder not INBOX. All mail from others goes into my INBOX. I have tried for 14 days and many hours to correct this. No one has been able to help fix it. I have finally decided To completely remove TB and all Files/Folders associated with it. And then do a new TB install. My question is. Will I still be able to keep my same email address for the new TB install? Or will I have to change the address? I appreciate any help you can give me.

I have ThunderBird 78.13. With Comcast Server. New mail from ebay only goes into my Sent Folder not INBOX. All mail from others goes into my INBOX. I have tried for 14 days and many hours to correct this. No one has been able to help fix it. I have finally decided To completely remove TB and all Files/Folders associated with it. And then do a new TB install. My question is. Will I still be able to keep my same email address for the new TB install? Or will I have to change the address? I appreciate any help you can give me.

所有回覆 (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

duplicated here https://support.mozilla.org/en-US/questions/1349479 I suggest you continue that discussion. But I would not recommend removing anything. That usually makes things worse.