Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I cannot send messages as Thunderbird won't accept my password.

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Matt

more options

My password works when I sign into AOL.com, and I can get and send email via Windows 10 Mail without problems, so I don't think it's my password.

Also, I can *get* emails through Thunderbird using the password. It just says that the password is wrong over and over when I put it in to *send* mail.

The mail provider and ISP are AOL/Verizon. It used to be Verizon mail, but they merged with AOL.

Firewall and Antivirus are Norton Antivirus version 22.20.1.69

Windows 10

Thunderbird version 68.6.0

I attached images of my smtp settings and the imap/pop settings recommended by AOL.

My Thunderbird email account is set up as a POP.

Thank you so much! :-)

My password works when I sign into AOL.com, and I can get and send email via Windows 10 Mail without problems, so I don't think it's my password. Also, I can *get* emails through Thunderbird using the password. It just says that the password is wrong over and over when I put it in to *send* mail. The mail provider and ISP are AOL/Verizon. It used to be Verizon mail, but they merged with AOL. Firewall and Antivirus are Norton Antivirus version 22.20.1.69 Windows 10 Thunderbird version 68.6.0 I attached images of my smtp settings and the imap/pop settings recommended by AOL. My Thunderbird email account is set up as a POP. Thank you so much! :-)
附加的畫面擷圖

被選擇的解決方法

Verizon could be experiencing downtime with their smtp servers. This is one of several similar threads that have been started, all regarding Verizon, in the last 24 hours.

從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

more options

選擇的解決方法

Verizon could be experiencing downtime with their smtp servers. This is one of several similar threads that have been started, all regarding Verizon, in the last 24 hours.

more options

Stans said

Verizon could be experiencing downtime with their smtp servers. This is one of several similar threads that have been started, all regarding Verizon, in the last 24 hours.

Hi,

Thank you so much for your reply.

I am still not able to send mail via Thunderbird, as it will not accept my password.

I am still, however, able to send mail via Windows 10 Mail, as I stated in my previous post.

I am also still able to send mail via the AOL app on my smartphone.

more options

Yes, not all apps are affected by this, expecially the AOL app. Third-party apps, however, face this problem at some point. This glitch has been happening for a long time. See https://jimmytechsupport.com/no-verizon-not-shutting-verizon-net-email-address/ and https://downdetector.com/status/aol/

more options

Stans said

Yes, not all apps are affected by this, expecially the AOL app. Third-party apps, however, face this problem at some point. This glitch has been happening for a long time. See https://jimmytechsupport.com/no-verizon-not-shutting-verizon-net-email-address/ and https://downdetector.com/status/aol/

The problem seems to have resolved itself.

Thank you so much for the replies.

Best

more options

Chris R S said

I am having trouble again, but I will chalk that up to Verizon for now.

Chalk it up to Yahoo. That is the underlying issue. Verizon have moved to Aol which they rolled into Yahoo. Yahoo require the use of oAuth authentication or some bizarre "key". ATT as a fellow Yahoo provider have some information on their web site.

What has worked for some folks is to set the server details to yahoo using the non yahoo email address as the user name and oAuth as authentication method. A little messy, but a work around for the incompetence being demonstrated by the Verizon/AOL/Yahoo mail empire.