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Can't uninstall firefox

  • 3 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 ianjteacher

ianjteacher
ianjteacher
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I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

I can't uninstall firefox. When I go to remove programs a message comes up that the computer can't find helper.exe (which is the uninstall program). I then copied and pasted a helper.exe from another computer. I can open the exe as an administrator but then nothing further happens. I also tried downloading firefox again, but it won't install, presumably because I have to uninstall the previous version first.

被選擇的解決方法

I've sorted the issue (by uninstalling via windows 7) so no need to reply

從原來的回覆中察看解決方案 👍 1

所有回覆 (3)

ianjteacher
ianjteacher 提出問題者
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選擇的解決方法

I've sorted the issue (by uninstalling via windows 7) so no need to reply

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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ianjteacher said

I've sorted the issue (by uninstalling via windows 7) so no need to reply

For future reference by others who might come across this thread, how is that different from using the Add/Remove Programs control panel?

ianjteacher
ianjteacher 提出問題者
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Sorry I don't remember how I did it. I just tried lots of different things.