Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Won't allow hotmail account - always says password or account name invalid.

  • 2 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 sfhowes

more options

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

I just installed tbird. I have been creating email accounts for all of my emails - it is so much easier now because your app usually finds the right server settings. But when I try to set up my hotmail email account, it does find the server settings but keeps telling me that my password or account name is invalid. I have checked many times. No problem with either. What do I need to do?

所有回覆 (2)

more options

haopengyou_1 said

What do I need to do?

If you are selecting to use a POP protocol you will need to turn it on on the web site.

While you there check the settings Thunderbird is finding against those suggested by Outlook.com.

https://outlook.live.com/mail/0/options/mail/accounts

If this is the first mail account you have created that uses SSL/TLS connection encryption, it might be your anti virus is choking on it's cornflakes to result in your failure.

more options

Do you have two-step verification on the account? If so, use an app password in place of the regular account password.