Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I use Mozilla Thunderbird : mail older than 1 month are deleted every month, I would like to keep all my incoming mails for years. I don'r find a solution

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Zenos

more options

I would like to keep all my incoming mails for years. Now they are deleted every month. I can not find the option how to change that setting.

I would like to keep all my incoming mails for years. Now they are deleted every month. I can not find the option how to change that setting.

所有回覆 (3)

more options

Where do you keep your messages? All lumped together in your Inbox?

more options

Zenos said

Where do you keep your messages? All lumped together in your Inbox?

Yes I do... all in my Inbox

more options

Your mail provider may have a policy or may have recently enabled a policy to automatically remove old messages. If this is doing the damage, the answer may be to file the messages in other folders.

Thunderbird does have settings for disk space which can delete messages when they reach a certain age. We can't discount the notion that such a setting may have become enabled, perhaps after an update.

Tools|Account Settings

Select the account.

Look for options that mention Disk Space or Synchronisation & Storage for settings related to management of messages according to age or size, and make sure none of these are causing your problem.