Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Unable to log on to the ATO, Auskey not working

  • 1 回覆
  • 2 有這個問題
  • 7 次檢視
  • 最近回覆由 Outback246

Outback246
Outback246
more options

Trying to log on to the ATO Tax Agent portal, the message 'Credentials required'. I have installed the Auskey installer from the ATO website, and it is showing as an installed extension in Firefox. I am able to log in using IE, so there is no problem with my Auskey credential. Any help would be appreciated, as I prefer to use Firefox. Thanks Peter

Trying to log on to the ATO Tax Agent portal, the message 'Credentials required'. I have installed the Auskey installer from the ATO website, and it is showing as an installed extension in Firefox. I am able to log in using IE, so there is no problem with my Auskey credential. Any help would be appreciated, as I prefer to use Firefox. Thanks Peter
附加的畫面擷圖

所有回覆 (1)

Outback246
Outback246 提出問題者
more options

Have now managed to log onto the ATO using Auskey. Solution was to reset Firefox, then re-install the Auskey extension.