Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox won't load after Avast update.

  • 4 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 FredMcD

more options

My computer auto updated Avast this morning and now Firefox and Thunderbird will not load. There is a small hourglass next to the cursor for a second but that's all. I can see it load in the task manager for about 1 second then it disappears. Tried disabling Avast, restarting, computer keeps passing safe mode when I try to start it that way. I have no other browsers on that pc. I'm assuming Avast because it was fine yesterday, the only change today was Avast doing stuff. Thanks

My computer auto updated Avast this morning and now Firefox and Thunderbird will not load. There is a small hourglass next to the cursor for a second but that's all. I can see it load in the task manager for about 1 second then it disappears. Tried disabling Avast, restarting, computer keeps passing safe mode when I try to start it that way. I have no other browsers on that pc. I'm assuming Avast because it was fine yesterday, the only change today was Avast doing stuff. Thanks

所有回覆 (4)

more options

More info- uninstalled Firefox and the reinstall works. Tried the same for Thunderbird but still not loading...

more options

If you think Avast is causing the problem with Thunderbird, check with Avast support.

more options

I'm not sure it was Avast, just noticed it did an update and was wondering if there were others experiencing the same issue. There's 1 Firefox and 1 Thunderbird post having about the same issue within the last 24 hrs.

more options

There was a problem with Hitman Pro.