Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

moz-proxy random popup - MacOS

  • 2 回覆
  • 1 有這個問題
  • 12 次檢視
  • 最近回覆由 cor-el

more options

Hello,

our Company uses a Proxy to go on the internet. One MacOS-Computer makes problems for some time.

The moz-proxy window pops up sometimes and even if the correct authentication credentials are typed, the Internet is not accessable. When changing the Mac Proxy Settings to another username or back to the signed on user, internet is accessable and the moz-proxy windows do not pop up. Reinstall, cleaning and the other issues described in this forum did not help. Every other Mac in our Domain with identical configurations, do not have this problem.

Sincerly,

Kevin Furgol

Hello, our Company uses a Proxy to go on the internet. One MacOS-Computer makes problems for some time. The moz-proxy window pops up sometimes and even if the correct authentication credentials are typed, the Internet is not accessable. When changing the Mac Proxy Settings to another username or back to the signed on user, internet is accessable and the moz-proxy windows do not pop up. Reinstall, cleaning and the other issues described in this forum did not help. Every other Mac in our Domain with identical configurations, do not have this problem. Sincerly, Kevin Furgol

所有回覆 (2)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.