Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

File dialog is unusable. Can different GUI toolkit be selected?

  • 5 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

If I choose "save page as" then my screen is entirely filled with blank whiteness. I can press "escape" to get back to where I was, but I can't save anything. I am using Firefox 53.0 under Linux at present. Chromium's save-file dialog works fine for me.

I used to have the same blank-screen problem with LibreOffice's save-file dialog but checking its "Use LibreOffice dialogs" fixed that.

(I just tried clicking the button to "Automatically add" "Troubleshooting information" but that brought me to "We're sorry, but we can't find what you're looking for."

Cheers, Mark

If I choose "save page as" then my screen is entirely filled with blank whiteness. I can press "escape" to get back to where I was, but I can't save anything. I am using Firefox 53.0 under Linux at present. Chromium's save-file dialog works fine for me. I used to have the same blank-screen problem with LibreOffice's save-file dialog but checking its "Use LibreOffice dialogs" fixed that. (I just tried clicking the button to "Automatically add" "Troubleshooting information" but that brought me to "We're sorry, but we can't find what you're looking for." Cheers, Mark

被選擇的解決方法

Maybe disable the native file picker and switch to the built-in Firefox file picker if the native version isn't working.

  • ui.allow_platform_file_picker = false
從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

Hi Mark, the size and position of the Save As dialog is stored by Firefox in a settings file that sometime accumulates nonsensical positions/dimensions. You can rename the file and have Firefox generate a new one with default settings to see whether that helps.

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Open Folder"/"Open Directory" button. This should launch a new window listing various files and folders in your default file viewer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit/Quit

Pause while Firefox finishes its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename that one to localstore.old.

Start Firefox back up again. Any improvement?

To turn the Bookmarks Toolbar back on,you can use one of these methods to show the toolbar list and select the desired bars there:

To turn on the Bookmarks Toolbar, or other bars, click it on the list.

more options

Thank you, that was interesting. "about:support" gave me a page with an "Open Directory" button but clicking that in safe mode just printed on the console,

    • (firefox:24628): WARNING **: Cannot launch default application: No application is registered as handling this file

Still, thanks to your hint, with Firefox closed I found and moved the xulstore.json file out to /tmp and indeed when I started Firefox again the main window appeared with the default geometry instead of how I had last had it.

Unfortunately, clicking "Save Page" still gives me a wholly blank white screen from which I can back up by hitting Escape.

Cheers, Mark

more options

(I should add that I didn't have a localstore.rdf file.)

more options

As a Windows user, I am not personally familiar with different Linux builds, but someone more knowledgeable than I posted this a while back:

There was a theme change with Firefox as of 46.0 as it requires GTk 3.4 or later to run so as a result you need GTK3 themes as GTK2 themes will not work.

Not sure whether that is related to the problem.

more options

選擇的解決方法

Maybe disable the native file picker and switch to the built-in Firefox file picker if the native version isn't working.

  • ui.allow_platform_file_picker = false