Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Can't get email messages. Password doesn't work.

  • 1 回覆
  • 2 有這個問題
  • 5 次檢視
  • 最近回覆由 sfhowes

more options

When I log in to my Thunderbird email and enter my password, I get this message:

Sending of password for user mshadbourne@socal.rr.com did not succeed. Mail server mail.twc.com responded: [IN-USE] account is locked by another session or for maintenance, try again.

I have "tried again" over and over.

When I log in to my Thunderbird email and enter my password, I get this message: Sending of password for user mshadbourne@socal.rr.com did not succeed. Mail server mail.twc.com responded: [IN-USE] account is locked by another session or for maintenance, try again. I have "tried again" over and over.

所有回覆 (1)

more options

Maybe you have incorrect settings?

Time Warner FAQ

incoming POP server: mail.twc.com on port 110 (POP) or 143 (IMAP), Connection security = none, authentication = password, transmitted insecurely, User name = username@socal.rr.com

outgoing SMTP server: mail.twc.com on port 587, Connection security = none, authentication = password, transmitted insecurely, User name = username@socal.rr.com

Some users have suggested the problem is with POP accounts being accessed by other devices such as phones, but I suggest you try the above settings first.