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Firefox crashes

  • 1 回覆
  • 1 有這個問題
  • 20 次檢視
  • 最近回覆由 philipp

jberg_13
jberg_13
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Firefox crashes on open following 50.0.1 update yesterday. Crashes on opening in Safe mode. Crashes when opened in safe made and clicking on Refresh Firefox.

Crash code: bp-b2b0c7d5-3ff8-415b-9179-5c2772170202

Firefox crashes on open following 50.0.1 update yesterday. Crashes on opening in Safe mode. Crashes when opened in safe made and clicking on Refresh Firefox. Crash code: bp-b2b0c7d5-3ff8-415b-9179-5c2772170202

被選擇的解決方法

hi jberg_13, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

philipp
philipp
  • Moderator
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選擇的解決方法

hi jberg_13, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox