Firefox crashes
Hello,
I have an issue When I start firefox. Its shows this error message:
We're Sorry
Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
This is the crash id: bp-263f8bbf-6577-4106-8220-98deb2170131
Thanks in advance for your help
被選擇的解決方法
hi majosepega, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.
i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.
another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox
從原來的回覆中察看解決方案 👍 1所有回覆 (1)
選擇的解決方法
hi majosepega, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.
i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.
another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox