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Since the update Thunderbird will not download my emails

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 djukin

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Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

Thunderbird did its update today, 29 January and now will not download emails from my ISP. I have also turned my firewall off to see if this was the issue but there was no difference.

被選擇的解決方法

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

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選擇的解決方法

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode

Does the problem go away?

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Great, all good now, thank you.


christ1 said

Try to start Windows in safe mode with networking enabled. - Win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/kb/safe-mode Does the problem go away?