Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

I downloaded 48.0.1 for OSX and the system reports it is a damaged file (downloaded 3 times--same problem); suggestions?

  • 7 回覆
  • 1 有這個問題
  • 15 次檢視
  • 最近回覆由 fdoug

more options

I downloaded 48.0.1 for OSX and the system reports it is a damaged file (downloaded 3 times--same problem); any suggestions?

Thanks!

I downloaded 48.0.1 for OSX and the system reports it is a damaged file (downloaded 3 times--same problem); any suggestions? Thanks!

被選擇的解決方法

Good news, I got it to work but in an unconventional way.

I've not had problems with the Gatekeeper setting at "Mac App store and Identified Developers" before when updating Firefox so I did not change it.

I ran the firefox.app from the installer dmg volume and it worked. Quit it and I copied it to ~fdoug/Applications folder--it ran there fine. Quit it, copied it to ~Applications, ran it and it works fine now. Go figure. I'm guessing it was a permission issue of some type although my Get Info permission settings appear normal.

This is my work computer and Admin does use LANrev to install some packages. I also have an enterprise version of Sophos on the machine--maybe one of those was blocking something? (But I never had the problem before.)

I'll keep my eye on it and I'll have a conversation with our admin tech jockies--if I hear of anything worthy I'll share back to here.

Thank you FredMcD, Moses, and James. I really appreciated your quick help!

從原來的回覆中察看解決方案 👍 0

所有回覆 (7)

more options
more options

Hi FredMcD, Yes I did. I suspect there is something wrong with the file that was posted.

more options

I downloaded the English (US) version and also tried the English (British) version. Still a problem. Attached is a screenshot of the error dialog.

more options

Try to download from Mozilla's FTP server.

https://ftp.mozilla.org/pub/firefox/releases/48.0.1/mac/en-US/

more options

Try this instead, Install an older version of Firefox {web link}

I have escalated this post for more help.

more options

fdoug said

Hi FredMcD, Yes I did. I suspect there is something wrong with the file that was posted.

fdoug said

I downloaded the English (US) version and also tried the English (British) version. Still a problem. Attached is a screenshot of the error dialog.

It is not a problem with the Mac version of Firefox 48.0.1 but due to say Gatekeeper on your system.

An example and possible fix options. http://apple.stackexchange.com/questions/175634/all-downloaded-files-cannot-be-opened-as-they-are-damaged-and-should-be-moved-t

more options

選擇的解決方法

Good news, I got it to work but in an unconventional way.

I've not had problems with the Gatekeeper setting at "Mac App store and Identified Developers" before when updating Firefox so I did not change it.

I ran the firefox.app from the installer dmg volume and it worked. Quit it and I copied it to ~fdoug/Applications folder--it ran there fine. Quit it, copied it to ~Applications, ran it and it works fine now. Go figure. I'm guessing it was a permission issue of some type although my Get Info permission settings appear normal.

This is my work computer and Admin does use LANrev to install some packages. I also have an enterprise version of Sophos on the machine--maybe one of those was blocking something? (But I never had the problem before.)

I'll keep my eye on it and I'll have a conversation with our admin tech jockies--if I hear of anything worthy I'll share back to here.

Thank you FredMcD, Moses, and James. I really appreciated your quick help!