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uninstalled TB update (38) and lost access to TB email- recoverable?

  • 2 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 colorbill1

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noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

noticed 2 TB updates (38 & 45) in "prog & features" on my Win 7 comp. Uninstalled older 38 version. Clicked my TB desktop icon and got message "shortcut target missing" Checked programs in Start menu and not there. Checked "Prog & features" and TB update 45 is also missing (I only uninstalled UD 38). Any way to recover and all my EMs and folders for my 3 email accounts? Is this a profile recover issue? Everything fine on another computer that shows only update 45 in "Prog & Features". Thanks for any help

被選擇的解決方法

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

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選擇的解決方法

Download the full installer from https://www.mozilla.org/thunderbird/ and run it. Then start Thunderbird.

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christ1 - thank you very much for your quick reply. Your solution worked like a charm - everything back to normal. in couple minutes. Is the place to ask another question or should a post normally? Thanks again -much appreciated.