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How do I reset my account?

  • 1 回覆
  • 3 有這個問題
  • 20 次檢視
  • 最近回覆由 cor-el

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How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

被選擇的解決方法

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status:

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status:

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.