搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Thunderbird 38.5.1 freezes win7 when trying to move/delete message

more options

Thunderbird worked great about 10 days ago. Now, when I try to compress Inbox, it freezes win7. When I tried to move some messages to another folder it froze win7 again. I found 2 old e-mails from 2012 that showed to have an attachment. When I try to move or delete these 2 messages, I get a message "loading" and then thunderbird 38.5.1 (and update to 38.6) and win7 freezes

Thunderbird worked great about 10 days ago. Now, when I try to compress Inbox, it freezes win7. When I tried to move some messages to another folder it froze win7 again. I found 2 old e-mails from 2012 that showed to have an attachment. When I try to move or delete these 2 messages, I get a message "loading" and then thunderbird 38.5.1 (and update to 38.6) and win7 freezes

被選擇的解決方法

It looks my disk has a problem at the location of those 2 files. They therefore could neither be read nor deleted.

Thunderbird "Repair" deleted all e-mails after those broken ones.

Microsoft "chkdsk" got everything on that disk out of synchonization and the computer stopped booting.

I am now installing my Acronis backup on another/newer computer.

Thanks for your help.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

all of that sounds like an anti virus program that has got out of control.

Have you tried rebooting?

more options

選擇的解決方法

It looks my disk has a problem at the location of those 2 files. They therefore could neither be read nor deleted.

Thunderbird "Repair" deleted all e-mails after those broken ones.

Microsoft "chkdsk" got everything on that disk out of synchonization and the computer stopped booting.

I am now installing my Acronis backup on another/newer computer.

Thanks for your help.