搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Sync not worked, lost all my bookmarks and saved credentials

more options

I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

I sign up for a new account with my existing gmail ID, and selected all option for syncing. Then i changed my Operating System and after installation I intsalled latest firefox and signed in with the same id. I was expecting that I will bring all my bookmarks and saved passwords, but nothing came. All my saved bookmarks and even saved credentials are lost now. What should I do now ?

所有回覆 (2)

more options

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems.

See also:

more options

Please explain a little more keeping in view that I formatted my C drive and installed a fresh copy of windows 8.1, I dont understand what's the perpose of sync when my data is not saved on server. Just as we've on Chrome, just log in to one Id, and it bring back all book marks and saved credentials.