Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 Drylin

more options

Whenever I open Firefox, I get a box that says this:


"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try:

   Removing one or more tabs that you think may be causing the problem
   Starting an entirely new browsing session"

Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash:

bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Whenever I open Firefox, I get a box that says this: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem Starting an entirely new browsing session" Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash: bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

所有回覆 (2)

more options

Are you using Comodo Internet Security 5.12 or below? That appears under Related Bugs for that crash report.

more options

I do have Comodo Firewall, but it is version 8.something, and disabling it does not solve the problem.