Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox crashes and won't restart

  • 1 回覆
  • 2 有這個問題
  • 12 次檢視
  • 最近回覆由 guigs

more options

I have a 2010 Macbook Pro, and I just did a clean installation of the entire operating system because I was having these problems (and more) before.

My Firefox will attempt to send a crash report after I close it (but says that for this crash, it cannot create a report), and then refuses to open until I restart the computer. I only get an error message that says that there is another copy of Firefox already open, and that there can already be one. I've already tried killing all firefox processes in the Terminal, but the computer then reports that there are no processes to be killed. When I restart, the browser opens up to pages that I had open maybe an hour ago.

I doubt that a clean installation will help, as I just cleanly installed Firefox on a cleanly installed OS.

I have a 2010 Macbook Pro, and I just did a clean installation of the entire operating system because I was having these problems (and more) before. My Firefox will attempt to send a crash report after I close it (but says that for this crash, it cannot create a report), and then refuses to open until I restart the computer. I only get an error message that says that there is another copy of Firefox already open, and that there can already be one. I've already tried killing all firefox processes in the Terminal, but the computer then reports that there are no processes to be killed. When I restart, the browser opens up to pages that I had open maybe an hour ago. I doubt that a clean installation will help, as I just cleanly installed Firefox on a cleanly installed OS.

所有回覆 (1)

more options

Hi Asparagus, I noticed that you were on version 31. There was an issue in that version that sounds similar to one that detected that there was another version of Firefox running. However just to clarify, what version are you seeing this happen?