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Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Warun habe ich Version 115 und auf einem anderen PC und Laptop die Version 128. Alle behaupten ich hätte die neueste Version.Hauptproblem ist, daß seit dem 1.8.2024, 17.16 Uhr auf dem PC mit der Version 115 die Symbolleiste und alle Lesezeichen verschwunden sind. Vierenscanner habe ich deaktiviert. Gruß Gundi

I haven't loggued in to my matrix account in a long time. I didn't remember which way i used, so i used my email adress, which created a new account. Trying to log out and in again didn't showed me the other options such as login with mozilla (sso), so i deleted that new account (@sebbu2:mozilla.org). Meanwhile, I'm not sure i even am loggued out properly, since i get the same message when i try the original account (@sebbu:mozilla.org) that used mozilla sso.

Hi. For the past few months I have been unable to play samples from the Audible website in Firefox on my android phone. When I click the word "Sample" Audible opens up a new tab with their Web player and I always get an error message that is just a rectangular box with an exclamation mark inside a triangle on the left side of the box. (Screenshot attached.) There are no words inside the box and the only option is to close the tab. Since there is no actual message I'm not sure what the problem is.

Playing samples used to work fine when you could play them within their web page before Audible changed its system. I seem to be able to play samples on Audible's Web player in Chrome, but would prefer to keep Firefox as my default browser. I have tried deleting all history, cookies and cache; closing and reopening Firefox; turning phone off and starting again after an hour. I've also tried enabling autoplay, but that made no difference. I was thinking that the issue may be with my other settings within Firefox, but I can't tell. Any help you can provide would be great. Thank you!

Hello, there are several emails in my subaccounts that are no gone and I cannot find them anywhere. As there are a lot of confirming emails about holiday bookings I would be glad to get them back. All of my emails, that I put in presonal subaccounts before July 11th are no longer available. Thank you for answering. Yours Ulrike

Ever since the last update, I can't even use the home button anymore, as every time I click on it which I set as google's main search page, all it does is keep refreshing the current page I'm on, instead of redirecting to the page set on the home button, I have to rapidly click the home button around 30 times before it actually shows the google search page. I have tried everything short of completely reformatting the PC re-installing windows, and re-installing Firefox, I have even used Revouninstaller to completely remove Firefox and all files associated with it, and re-installed a clean version from the Mozilla site, dragged the home button to the tool bar, set the home button to google.com, and also set the opening page to google, then closed Firefox, waited around 30s, then started it up again, which did load up google's home page, then I went to youtube, played around there for a little while, then I clicked the home button, and yep, just as I suspected, it refresh the youtube page, I clicked it again, and yet again it refreshed the yourtube page, so I rapidly kept clicking the home button, until eventually the google home page appeared.

Certain downloads will cause firefox to fail downloading then get stuck writing the file to disk and cause the OS(file explorer) to crash. While this is happening trying to close firefox will cause the os and firefox to crash. trying to open firefox settings will cause firefox to crash.Trying to restart wont do anything since the os(win10) seams to wait for writes to disk to finish before shutting down. I tried to download something overnight and woke up to this issue so it will never finish downloading/writing the file to disk. Only fix is to hard shutdown(hold power button) then delete the file and parts file before lauching firefox and cancelling the download imediately when it tries to download it again. While this is happening the disk its trying to write the file to will show 100% usage and 0 read and write speed. I doubt this is a firefox issue and probably something on my end but any workarounds or insight into how firefox writes files to disk will help me figure out whats wrong. sorry about the scuffed image but I cant save a screenshot while this is happening.

I use firefox on mac as well as on my iphone. I am attempting to update the saved address and credit cards on my profile. Using the web browser, I can navigate to settings and see my saved passwords but there is no option to view or edit my saved addresses. The only result shown when I search for addresses is the sync option to change if I am syncing that across my devices but not to change or view it or my saved credit cards for that matter. I am currently on 128.0.3 on my computer. I also have tried to update the address and credit cards on my phone app where I am able to access the saved information and at least see it but there is no option to edit. Tapping or swiping on the addresses do nothing. Pressing and holding will highlight the addresses but nothing will happen. Please help me use this product. I have been on firefox for 10+ years and have enjoyed the offerings but am incredibly frustrated not being able to see or edit my information. Thank you

My Laptop I only use once in a while because I am mostly at my desktop. When I didn't use the laptop for some time, I am logged out of ALL websites. Google, Facebook, Twitter, Instagram, Reddit, eBay, Amazon, several smaller sites EVERYWHERE. It's like I am on a new install.

How do I stop that behavior? It's certainly not an issue of the websites because I am logged out consistently everywhere. Why is Firefox deleting the cookies even if they are infinite?

My laptop is secured, it has strong passwords and an encrypted harddisk.

My Firefox is very slow compared to other browsers I use. Chrome for example. It takes much longer to load a web page, especially my home page compared to Chrome. What could be causing the long wait time to load web pages? Can someone help? Thank you.