Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

After an automatic update, Firefox will start but immediately terminate. How can I fix this problem? I am sick and tired of manually un-installing Firefox!!

  • 4 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

Since Firefox version 12, after Firefox automatically applies an update, Firefox will launch and immediately terminate.

The only solution is to manually un-install Firefox, completely clean the registry of Firefox entries, and manually re-install a previous version of Fiirefox that will work -- I use version 4.0. And then manually update that version to the current version.

I DO NOT install the new automatic update option -- that is, the automatic maintenance option.

BUT never the less, EVERY TIME I check for the latest version of Firefox using HELP --> About Firefox, the UPDATE is AUTOMATICALLY RUN and FIREFOX WILL NOT WORK AGAIN.

I have put with this none sense for 18 versions of Firefox - MAKE IT STOP!!!!!!!

Thanks, David Breed

Since Firefox version 12, after Firefox automatically applies an update, Firefox will launch and immediately terminate. The only solution is to manually un-install Firefox, completely clean the registry of Firefox entries, and manually re-install a previous version of Fiirefox that will work -- I use version 4.0. And then manually update that version to the current version. I DO NOT install the new automatic update option -- that is, the automatic maintenance option. BUT never the less, EVERY TIME I check for the latest version of Firefox using HELP --> About Firefox, the UPDATE is AUTOMATICALLY RUN and FIREFOX WILL NOT WORK AGAIN. I have put with this none sense for 18 versions of Firefox - MAKE IT STOP!!!!!!! Thanks, David Breed

所有回复 (4)

more options

I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

I said in the description that Firefox WILL NOT run. So how can I look for hardware acceleration in a program window that does not appear? Attempting to start in Safe Mode does not change the behavior of the program. The program does not run -- that is, it starts and terminates within 500 ms.

The problem is unrelated to security software, because the program exhibits the same behavior with the Trend Micro software turned off.

I believe there is a "hidden" switch which signals the software to terminate. This how it looks in Process Explorer. Firefox.exe appears as a process for approximately 500 ms and terminates.

由David于修改

more options

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

Can you bring up the Profile Manager to create a new profile (possibly when starting in Safe Mode by holding down Shift)?

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem