Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

New mail account doesn't appear under Local Folders

  • 3 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 christ1

more options

i have several accounts, all nicely listed under Local Folders. Today i went in to create another account and followed the wizard and the account was setup, except that in the left-hand pane the is one instance that appears directly as a subdirectory of Inbox and another instance under, but not a subdirectory of, Outbox.

i've repeated the operation several times now - achieving the same result every time. How can i get this new address to appear under by Local Folders like all of my other well-behaved addressess?

Have a great morning!  :)

i have several accounts, all nicely listed under Local Folders. Today i went in to create another account and followed the wizard and the account was setup, except that in the left-hand pane the is one instance that appears directly as a subdirectory of Inbox and another instance under, but not a subdirectory of, Outbox. i've repeated the operation several times now - achieving the same result every time. How can i get this new address to appear under by Local Folders like all of my other well-behaved addressess? Have a great morning! :)

所有回复 (3)

more options

I'm not sure I understand your folder structure. Can you post a screenshot of your folder pane?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

more options

christ1, thanks for replying!

Here's our screenshot...

Have a great afternoon!  :)

P.D. // the account "llamadobahai.gmail.com" is the "offending" one - lol

由fred于修改

more options

Thanks for the screenshot, but I'm still struggling to understand your folder structure. I

Your top-most folder is Inbox, that should be an account name. Underneath Inbox you do have a folder 'Local Folders', which shouldn't be there. I don't see from your screenshot whether the items underneath 'Local Folders' are just folders or actual accounts.

So your profile looks pretty much messed up to me. You may consider creating a new profile and start from scratch. You could then import your existing mail from the old profile to the new profile using this add-on.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/