Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已关闭并存档。 如果需要帮助请提出新问题。

Cannot delete History and Top Sites

more options

Hi there,

I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data

After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there.

I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above...

Best regards, Dieter

Hi there, I am running Firefox Mobile 26.0.1 on a Fairphone with Android 4.2.2. I am fully aware of how I should remove the History (and Top Sites): Settings -> Privacy -> Clear private data -> (selecting all) Clear data After doing this, I even get the "Private data cleared" alert pop-up, but it has no effect! All the history and top sites are still there. I just un- and reinstalled the app from the play-store, so there should be no add-ons present any more. Previously, I had the app "CleanQuit" installed. (https://addons.mozilla.org/de/android/addon/cleanquit/) It clears the history on closing Firefox which did indeed work. But I cannot delete the history in the way described above... Best regards, Dieter

被采纳的解决方案

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Hi again,

I was just looking at another issue I was having with add-on entries disappearing from the menu. I found it to be bug 832990.

After disabling the "don't keep activities" checkbox in the developer settings, I am now able to clear history as it should be!!

more options

Hi all!

Locking this thread since Dieter found a solution.

As always ask a new question if this problem occurs and unchecking "Don't keep activities" doesn't fix it.

...Roland