Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

strange square box on right side of bookmarks bar

  • 3 个回答
  • 3 人有此问题
  • 1 次查看
  • 最后回复者为 richsusu

richsusu
richsusu
more options

Dear Mozilla Support

The other day a strange long square box appeared on the right side of my bookmarks bar.

The bookmarks bar I refer to starts on the left with the words "most Visited" "Start" etc, etc, with all my bookmark links icons displayed going from left to the right... but ... strangely, one day when I started my computer a strange "long square frame" appeared to the right of my bookmarks bar , and then pushed all of my bookmarks over to the left (eliminating most ) and now I have just a few bookmarks on that bar with a double arrow " >> " like this . I have to click on the "double arrow" to see the remainder of my bookmarks. I do not wish to have it this way, I would like this "long square frame" removed , so I will finally have "room" for my bookmarks again. By the way, this frame is "Not clickable" nothing happens when you click it, and it is "NOT A SEARCH BOX" it is just a long square frame taking up space on my bookmarks bar. Can someone help. Thankyou in advance ! Rick

Dear Mozilla Support The other day a strange long square box appeared on the right side of my bookmarks bar. The bookmarks bar I refer to starts on the left with the words "most Visited" "Start" etc, etc, with all my bookmark links icons displayed going from left to the right... but ... strangely, one day when I started my computer a strange "long square frame" appeared to the right of my bookmarks bar , and then pushed all of my bookmarks over to the left (eliminating most ) and now I have just a few bookmarks on that bar with a double arrow " >> " like this . I have to click on the "double arrow" to see the remainder of my bookmarks. I do not wish to have it this way, I would like this "long square frame" removed , so I will finally have "room" for my bookmarks again. By the way, this frame is "Not clickable" nothing happens when you click it, and it is "NOT A SEARCH BOX" it is just a long square frame taking up space on my bookmarks bar. Can someone help. Thankyou in advance ! Rick

被采纳的解决方案

There have been reports that this is caused by the Zoom Page 9.0 extension.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
定位到答案原位置 👍 0

所有回复 (3)

richsusu
richsusu 提问者
more options

Here is the image of the "mystery square box " I refer to

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

选择的解决方案

There have been reports that this is caused by the Zoom Page 9.0 extension.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
richsusu
richsusu 提问者
more options

Problem Solved ! Thankyou !! When I removed the "Zoom" extension, the mysterious square frame "instantly disappeared"

Thankyou again ! Remarkable, I appreciate your help in clearing up my bookmarks bar, thanks for helping me, your very kind.

Rick