Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

FireFox Adobe flash player keeps crashing and running slow.

  • 2 个回答
  • 22 人有此问题
  • 18 次查看
  • 最后回复者为 ideato

more options

I don't know if it is because I have windows 8.1 or what but for some reason my flash player keeps on crashing and I can not watch any videos. I can watch videos and flash based thing perfectly fine on google chrome but for some reason I can not on Firefox. I have tried uninstalling and reinstalling Firefox and well as updating my flash player numerous times but the results are still the same.

I don't know if it is because I have windows 8.1 or what but for some reason my flash player keeps on crashing and I can not watch any videos. I can watch videos and flash based thing perfectly fine on google chrome but for some reason I can not on Firefox. I have tried uninstalling and reinstalling Firefox and well as updating my flash player numerous times but the results are still the same.

所有回复 (2)

more options

Try with Beta version of flash

more options

Hello Fighterzero000, try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:


also, disable hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.


thank you