Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

the print button with Win8.1 in any pages don't work, only empty papers

more options

Many web pages contain a print button to print content. Since the upgrade to win 8.1 these buttons no longer work. in other browsers work the same pages properly.

Many web pages contain a print button to print content. Since the upgrade to win 8.1 these buttons no longer work. in other browsers work the same pages properly.

被采纳的解决方案

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?

定位到答案原位置 👍 1

所有回复 (3)

more options

Maybe use the Windows Print feature instead of Firefox Print. Open the Charms Bar and click devices. Click on a printer and then put the settings. Press print.

more options

Many print buttons launch a new window with a reformatted page more suitable for printing. If the problem is with the new windows, it could be the Firefox pop-up blocker, or a pop-up blocker in an extension or external security software.

To manage the built-in popup blocker, see: Pop-up blocker settings, exceptions and troubleshooting.

To determine whether an extension is a likely culprit, you could test one of the problem sites in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

选择的解决方案

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?