Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Amazon.com's customer reviews no longer display in search results, but they do in other browsers like Safari. I've deleted cookies, no luck.

more options

I believe this problem started when I tried to change the font display so that they are a bit larger, under Firefox-->Preferences-->Content.

Then I noticed that when I do a search on Amazon, the items no longer display the 5-star customer review summary. This is displayed correctly when I use Safari. In Firefox, it looks like the "tile" for each item is being cut off at the bottom, where the 5 star rating would normally appear.

I've tried resetting the fonts to the default, deleting all cookies, even deleting and reinstalling Firefox. No luck.

I believe this problem started when I tried to change the font display so that they are a bit larger, under Firefox-->Preferences-->Content. Then I noticed that when I do a search on Amazon, the items no longer display the 5-star customer review summary. This is displayed correctly when I use Safari. In Firefox, it looks like the "tile" for each item is being cut off at the bottom, where the 5 star rating would normally appear. I've tried resetting the fonts to the default, deleting all cookies, even deleting and reinstalling Firefox. No luck.

所有回复 (2)

more options

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

I wasn't seeing the stars either, so I cleared all my Amazon cookies and tried again. Still nothing. But when I created a new Firefox profile, it worked. Then when I returned to my regular profile, it worked there. Hmmm... Amazon is constantly fiddling with its site to encourage us to buy more. This could be an ongoing experiment; we may never know.