Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

i pay charter for 100meg a sec.. after installing Firefox v20.0.1, now i get 3.5meg a sec.. What happened to my system?

more options

i am running Windows XP Home SP3. i had been using Firefox v4.0. i just didn't want to give it up. i finally decided to upgrade today (05.06.2013). i have been getting 100mb a sec through charter.com for the past year or so.. after i installed Firefox v20.0.1 and rebooted my system... i always reboot after installing new software... my internet connection has been downgraded to 3.5mb a sec. i have been testing it by going to speedtest.net and speedtest.charter.com. ....i called charter around 21:00... we went through the whole process.. powering down everything and unplugging everything... the speed never changed. The guy said that the modem looked good from his end. SO... something has been changed on my system... my system is not talking the way it should be... all the programs i have that access the internet are having the same problem... Please Help...!!!!!!!!!

i am running Windows XP Home SP3. i had been using Firefox v4.0. i just didn't want to give it up. i finally decided to upgrade today (05.06.2013). i have been getting 100mb a sec through charter.com for the past year or so.. after i installed Firefox v20.0.1 and rebooted my system... i always reboot after installing new software... my internet connection has been downgraded to 3.5mb a sec. i have been testing it by going to speedtest.net and speedtest.charter.com. ....i called charter around 21:00... we went through the whole process.. powering down everything and unplugging everything... the speed never changed. The guy said that the modem looked good from his end. SO... something has been changed on my system... my system is not talking the way it should be... all the programs i have that access the internet are having the same problem... Please Help...!!!!!!!!!

被采纳的解决方案

Such test site use the Flash plugin, so you can check for issues with this plugin.

  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
定位到答案原位置 👍 0

所有回复 (3)

more options

To get things moving. One idea is It could be your software Firewall and or even antivirus interfering with the new Firefox .exe version as the old one was allowed before.

由James于修改

more options

选择的解决方案

Such test site use the Flash plugin, so you can check for issues with this plugin.

  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
more options

Thanks Guys... i updated Flash and gave Outpost a good talking to... and now i'm getting 40meg a sec. Much better... it was killing me trying to download my torrents at 3.5meg a sec. ....All is better now. i was so angry i couldn't stop long enough to think straight. Thanks for coming to the rescue..!!! Later, ThunderBoyDavid