Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Why can't I get SmartSource Coupon Printer to work?

warrior695a
warrior695a
more options

SS Print Readiness Verification

Java and Browser version requirement verification is not successful! System Details Current Version Supported Version

Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0

Please make sure that the current version listed matches the supported version.

It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

SS Print Readiness Verification Java and Browser version requirement verification is not successful! System Details Current Version Supported Version Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0 Please make sure that the current version listed matches the supported version. It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

所有回复 (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

It seems that you have the Java plugin installed. You probably have already tried Oracle's test page to verify that: http://www.java.com/en/download/testjava.jsp

Unless they are saying that they do not support the latest version of Java, but that's rare. Does SmartSource offer any tech support?