Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

password

  • 3 个回答
  • 1 人有此问题
  • 25 次查看
  • 最后回复者为 iamjayakumars

more options

i have many saved password on ff after i have install program i dont know what is this, after i restart my pc i lost all my password if i restart firefoxf no password lost , i try to reintalling ff and uninstall the program that maybe caused the problem until now i lost my password after restart my pcsomebody help me

i have many saved password on ff after i have install program i dont know what is this, after i restart my pc i lost all my password if i restart firefoxf no password lost , i try to reintalling ff and uninstall the program that maybe caused the problem until now i lost my password after restart my pcsomebody help me

所有回复 (3)

more options

You will need to do the following:

  • Locate the backup of your previous profile. See https://support.mozilla.com/en-US/kb/Profiles#How_to_find_your_profile - you will need to manually adjust for the location of your backup, and shortcuts like %APPDATA% won't work (On Vista/7, %APPDATA% is defined as C:\Users\Username\AppData\Roaming)
  • Locate your new profile. See above, but here you can just use the button from Help -> Troubleshooting Information
  • Copy the following files from the old profile to the new profile, with Firefox closed: key3.db, signons.sqlite

See

more options

i have do the steps i have my password but after i restart my pc the password lost again

more options

So your preferences files corrupted