搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

on ESR 17, the DOCX attachments in my e-mail (I use Optonline) ignores the file extension. (my e-mail works fine with IE). This was fine with Firefox 10.0

  • 3 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 bombaywala

more options

I have been using Firefox for a long time. I installed ESR 17 recently. Since then I can't open DOCX files in my e-mail (optonline.net). It comes up as "eFax Messanger files". It obviously does not reconginze the file extension because whe i try to open it using Word it reads it as if it was a text file. If I use IE I have no problem opening the same attachment in my e-mail. I know atleast two other people who have the same problem.

I have been using Firefox for a long time. I installed ESR 17 recently. Since then I can't open DOCX files in my e-mail (optonline.net). It comes up as "eFax Messanger files". It obviously does not reconginze the file extension because whe i try to open it using Word it reads it as if it was a text file. If I use IE I have no problem opening the same attachment in my e-mail. I know atleast two other people who have the same problem.

所有回复 (3)

more options

There has to be an application set up for the operating system to handle that file extension before Firefox will even list it. Can you detach the attachment and read it from the normal file system?

more options
more options

Hi Finitarry, If I try to download the file it downloads it as "viewattachment" with no file extension. If I rename it with ".DOCX" then I can read it with Word.

Hi cor-el, I tried deleting the "mimeTypes.rdf" file. I even Reset Firefox but it still behaves the same way for DOCX files.