![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
cannot install firefox
Was running Firefox and got an update message. after update finished, got continuous crash report which will not allow a restart.
Uninstalled Firefox to try a reinstall and cannot get it to work.
Please advise.
Was running Firefox and got an update message. after update finished, got continuous crash report which will not allow a restart.
Uninstalled Firefox to try a reinstall and cannot get it to work.
Please advise.
所有回复 (1)
Hello mwfurrer, can you open firefox and paste the crash Report ID ? , if yes see how to do that : Get help fixing this crash
if you can not open firefox, even in safe mode (holding down the shift key while starting Firefox) then see:
Troubleshoot Firefox issues caused by malware
and also check with :
http://www.microsoft.com/security/scanner/en-us/default.aspx
http://www.kaspersky.com/security-scan
thank you