Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Cannot connect to any sites

  • 2 个回答
  • 1 人有此问题
  • 16 次查看
  • 最后回复者为 bennettbrady

more options

Other browsers can connect to sites. When I open my browser, all the sites say connecting but never connect. When I try to restart Firefox, I get an error messaage "Firefox is already running, but is not responding. To open a new windos, you must first close the exising Firefox process, or reestart your system," I can correct this by ending the Firefox process in Contol Panel processes, but Firefox still does not connect to sites.

I did not have any problems before Firefox version 17

Other browsers can connect to sites. When I open my browser, all the sites say connecting but never connect. When I try to restart Firefox, I get an error messaage "Firefox is already running, but is not responding. To open a new windos, you must first close the exising Firefox process, or reestart your system," I can correct this by ending the Firefox process in Contol Panel processes, but Firefox still does not connect to sites. I did not have any problems before Firefox version 17

被采纳的解决方案

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

See also:

more options

Problem solved as instructued. Thank you.