Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

why can't I get on line after updating to firefox 16?

  • 1 个回答
  • 1 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

fatcat
fatcat
more options

Firefox updated to version 16. Since then I cannot access the internet with firefox. Internet explorer works fine. Reverting to a restore point allows firefox to access the internet again. Removing firefox as an excepted program through the firewall and then adding it back did not fix it. I still can't get on line with firefox 16.

Firefox updated to version 16. Since then I cannot access the internet with firefox. Internet explorer works fine. Reverting to a restore point allows firefox to access the internet again. Removing firefox as an excepted program through the firewall and then adding it back did not fix it. I still can't get on line with firefox 16.

所有回复 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.