Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox won't play videos on the Globe and Mail website

  • 1 个回答
  • 2 人有此问题
  • 22 次查看
  • 最后回复者为 cor-el

more options

For most iterations of FF, the videos will NOT load / play on the G& M website.

This is a problem unique to this website. I can load and play videos on all other websites (YouTube, etc).

Videos will load / play using IE.

For most iterations of FF, the videos will NOT load / play on the G& M website. This is a problem unique to this website. I can load and play videos on all other websites (YouTube, etc). Videos will load / play using IE.

所有回复 (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.