Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Web pages will not display

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 cor-el

more options

I opened firefox and it looked like it briefly updated before starting. Home page of google news did not come up and the address bar was blank, as was the screen. I'll type a variety of web addresses into the address bar and it appears to accept them, but the screen never changes from being blank. When bookmarks are clicked, the current web address doesn't change, and the page remains blank.

I had just started using a service to mask my ip address called unblock-us.com. This required me to disable Internet Protocol 6, and use a specific DNS server address in Internet Protocol 4. I had zero problems with firefox while doing this, but thought it might be relevant. I've reversed these changes but it has not changed the state of firefox.

I opened firefox and it looked like it briefly updated before starting. Home page of google news did not come up and the address bar was blank, as was the screen. I'll type a variety of web addresses into the address bar and it appears to accept them, but the screen never changes from being blank. When bookmarks are clicked, the current web address doesn't change, and the page remains blank. I had just started using a service to mask my ip address called unblock-us.com. This required me to disable Internet Protocol 6, and use a specific DNS server address in Internet Protocol 4. I had zero problems with firefox while doing this, but thought it might be relevant. I've reversed these changes but it has not changed the state of firefox.

被采纳的解决方案

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: