搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Encryption with a grey-globe-warning site (e.g., Staples.com) -- is it, or isn't it encrypted?

  • 2 个回答
  • 5 人有此问题
  • 9 次查看
  • 最后回复者为 Dick

more options

[Firefox 14.0.1, Mac OS 10.6.8]

Firefox, encountering Staples' "secure" checkout page, gives the partial-encryption warning and flags it with a gray-globe site-id-button, clicking on which says (as always in the case of gray-globes) that the page is partially encrypted.

I've already read the possible useful information on the forum about how to figure out which parts are encrypted (Page Info>Media).

But Mozilla's site ID button page (https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure) says the gray-globe indicates "The connection between Firefox and the website is NOT encrypted and should not be considered safe against eavesdropping" (my emphasis).

So the warnings are inconsistent: "page partially encrypted" or "entire connection not encrypted." Which is it?

[Firefox 14.0.1, Mac OS 10.6.8] Firefox, encountering Staples' "secure" checkout page, gives the partial-encryption warning and flags it with a gray-globe site-id-button, clicking on which says (as always in the case of gray-globes) that the page is partially encrypted. I've already read the possible useful information on the forum about how to figure out which parts are encrypted (Page Info>Media). But Mozilla's site ID button page (https://support.mozilla.org/en-US/kb/how-do-i-tell-if-my-connection-is-secure) says the gray-globe indicates "The connection between Firefox and the website is NOT encrypted and should not be considered safe against eavesdropping" (my emphasis). So the warnings are inconsistent: "page partially encrypted" or "entire connection not encrypted." Which is it?

所有回复 (2)

more options

From what I have seen, the gray globe is used for both zero and partial encryption. I realize that's not very helpful, and I haven't seen the warning triangle described in this article: How do I tell if my connection to a website is secure?

On some sites, reloading a page fixes partial encryption issues. Of course, on some sites, this could change your order...

由jscher2000 - Support Volunteer于修改

more options

Your zero/partial experience is consistent with what I saw, but if that's actually the reality (dysfunctional), I'd appreciate hearing it from someone working on development who can confirm that that is the case, and if so, why they chose to build in such a flaw to what could be a very helpful/valuable feature unique to Firefox.

Staples (both consumer and tech support) told me this was an incompatibility with Firefox that they were working on and that I should try IE or Google Chrome. I told them that it was a problem with their site, and the only incompatibility was that Firefox was telling the truth and the other browsers were dodging the issue.

But maybe it IS a Firefox problem, thought not what they meant by that...